Legal notices
Site design, graphic creation and hosting
Raccourci Agency
18 Bd Maréchal Lyautey, 17000 La Rochelle
+33 (0)5 46 28 17 17
www.raccourci.fr
Photo credits
Banyuls-sur-Mer Tourist Office
Banyuls-sur-Mer town hall
ADT of the Pyrénées-Orientales
Community of Communes Albères – Côte Vermeille – Illibéris
OTI Pyrénées-Méditerranée
Odysséa
Banyuls-sur-Mer Festival Committee
Banyuls Images Association
Association Banyuls Fête des Vendanges
Banyuls Rando Association
Biodiversarium of Banyuls-sur-Mer
Côté Thalasso
Maillol Museum
Natural Marine Reserve of Cerbère-Banyuls
Land of the Templars
Cellar l’Etoile
Hotel les Elmes
Restaurant la Littorine
Restaurant le Fanal
Laurent Lacombe
Jean-Pierre Stievenazzo
Jean-Pierre Delambre
Anthony Guillemer
Gaëlle Gironella
Fotolia
Stocklib
Shutterstock
General Regulation on Data Protection (RGPD)
As part of your exchanges (promotional actions, requests for information, registrations for events, partnerships …) with the Tourist Office of Banyuls-sur-Mer and in the context of our missions, you have transmitted information considered by law as “personal data”. With the entry into force of the General Data Protection Regulation (RGPD) on May 25, 2018, the regulation has evolved and requires us to provide concise, transparent, understandable and easily accessible information to the persons concerned (Articles 12, 13 and 14 of the RGPD) on the destination and use of this information.
The Office of Banyuls-sur-Mer has always made strong commitments to ensure the fairness of the collection of your personal data as well as their security and confidentiality :
– Your personal data is stored and hosted in a secure data center in France and in the premises of the Tourist Office.
– Your personal information is neither transmitted nor exchanged for money. It is only used by the Tourist Office to carry out its missions and to inform you of our news. They are kept in accordance with the provisions of the CNIL.
– You have the right to modify or delete your data, to exercise this right you can contact us at any time by email ot.banyuls@banyuls-sur-mer.com or by using the online form on the Tourist Office website: https://www.banyuls-sur-mer.com/tourisme/banyulspratique/loffice-de-tourisme/ indicating “I would like you to delete my personal information”.
PERSONAL DATA PROTECTION CHARTER
In accordance with the European Regulation 2016/679 of April 27, 2016 (So-called “General Data Protection Regulation” or GDPR).
This personal data protection charter (hereinafter: the “Charter”) describes the commitment of the Site Commune de Banyuls sur mer – 6 avenue de la République N° SIRET 21660016300010 published by Jean-Michel SOLÉ, Mayor, OF THE PROCESSOR as the controller with regard to respect for the privacy and protection of personal data of its users. This Charter has been drawn up to enable you to become aware of the practices and conditions under which Commune de Banyuls sur mer collects, uses and stores your personal data (hereinafter: the “Data”).
You will find a description of the various “Data” that we may collect and process or that you may transmit to us when you access and/or use the https://www.banyuls-sur-mer.com . The term “Site” refers only to the https://www.banyuls-sur-mer.com .
Given the constant evolution of laws and regulations regarding technology and the protection of personal data, it is likely that this Charter will be updated. If you are a user of the Site, you will be informed of any changes by e-mail.
If any of the clauses of this Charter should be declared invalid or contrary to the regulations, it will be deemed unwritten but will not lead to the invalidity of the other clauses of this Charter.
The present Charter applies to the “Collected data”:
– Via the simple navigation on the Site
– Via emails exchanged between Commune de Banyuls sur mer and you or any other email tool
– When you create a user account on the Site
– When you subscribe to the Site’s newsletter (the “Newsletter”)
It does not apply to information collected by any third parties or through sites managed by them, including through applications or content (including advertisements) redirecting the user to the Site. We thank you for reading carefully the Charter concerning the treatment of your Data and we inform you that the navigation on our Site necessarily involves the acceptance of this Charter. If you do not agree to this Charter, we invite you to leave our Site. It is your responsibility to check that the Data communicated to Commune de Banyuls sur mer are compliant.
1. WHAT DATA IS COLLECTED BY SITE NAME?
Depending on the nature and purpose of your interaction with Commune de Banyuls sur mer (creating a user account, registering for the Newsletter, filling in contact forms, as well as during any telephone exchanges) we are likely to collect the following Data:
– Your email address will be required if you wish to create a user account, communicate with us via the contact forms and/or receive our Newsletter.
– Data relating to your identity such as your name, first names, e-mail address, postal addresses and telephone numbers may be requested.
– Browsing Data: this is Data about how you use the Site including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed.
– Data about your visits to the Site, including traffic data, log files and other data or communication resources you use in accessing the Site
– Order Data: your mailing address is required for billing purposes. Similarly, your bank details, PayPal, or other financial partner must be filled in to proceed with the payment of your order.
– Data related to the use of social networks when you use their features.
2. HOW IS YOUR DATA COLLECTED?
Data may be collected in a variety of ways on the Site. Data may be collected directly when you transfer it to us through the contact and user account creation forms, newsletter registration forms available on the Site and/or communicated when you contact us by telephone. When you contact us by these different means, a copy of your exchanges with Commune de Banyuls sur mer, including email addresses, may be made and archived. Commune de Banyuls sur mer also indirectly collects certain Data through cookies/trackers.
3. WHY IS YOUR DATA COLLECTED?
If you are an ordinary user, we collect your Data to:
– Send you our Newsletter and/or personalized commercial offers if you have consented.
– Manage your requests sent via the contact page.
– Allow you to leave a review of the products and/or the Site.
– Inform you of changes to the Site or our product and service offerings.
– To fulfill our rights and obligations under user agreements and for other lawful purposes.
We may also use cookies or tracking devices:
– To analyze traffic and data on the Site to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond to your requests in a timely manner.
– To secure your browsing and to help improve your user experience, including recognizing the username and password you have already provided so that you do not have to re-enter them if you log in to a private portion of the Site. Refusal of these will prevent any connection to this part of the site (impossible identification).
What is a cookie
A cookie is a text file recorded on the hard disk of your terminal (computer or telephone) at the request of the server managing the visited website. It contains information about the navigation performed on the pages of the site. The objective is to facilitate the subsequent use of the site by the same person and to navigate in an optimal way.
How do cookies work?
In your computer it is your browser (Internet Explorer, Firefox, Chrome, Safari, etc.) that manages cookies. It receives the order to save them from the server (the principle of cookies is part of the HTTP protocol used for exchanges on the Web). It is the browser that records them and it is also the browser that allows you to control them, according to your wishes. You can forbid any cookie recording (but access to certain site features will then be impossible). Your browser allows you to find them, list them and delete them. Even if you do not delete them, they will disappear because they have an expiration date, several months or the “end of session”, i.e. the moment you leave the site you were visiting.
Setting up your browser
You can allow or deny the storage of cookies with the appropriate settings in your browser. Here’s how to set up cookie acceptance with the most commonly used browsers:
For Internet ExplorerTM: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For SafariTM: https://support.apple.com/kb/ph21411?locale=fr_CA
For ChromeTM: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For FirefoxTM: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20…
For OperaTM: http://help.opera.com/Windows/10.20/fr/cookies.html
4. WHO PROCESSES YOUR DATA?
Your Data is processed by the staff and collaborators of Commune de Banyuls sur mer in charge of:
– The management of requests for information/quotes/….
– The management of the support, to answer all your questions.
– Sending the newsletter if you have authorized us to do so.
In addition, within the framework of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular
– “Mailjet” (for sending emailing).
– Google Analytics” (for the analysis of the website audience).
Each of these actors respecting a commitment of confidentiality concerning the use and the treatment of the personal data.
For the sending of our Newsletters, our e-mailing campaigns are managed through the services of Mailjet SAS 13-13 bis, rue de l’Aubrac – 75012 Paris, France RCS Paris 524 536 992 00059 Intracommunity VAT FR 675 245 369 92.
All of the above-mentioned subcontractors, service providers, Partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of the Data and to process them only for the purposes for which we transmit them.
Your Data may be transferred to any purchaser or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution or other sale or transfer of some or all of the assets of Commune de Banyuls sur mer due to uncertainties or bankruptcy, liquidation or other processes in which Commune de Banyuls sur mer‘s User Data is among the assets transferred.
Finally, we may also disclose your Data:
– To comply with any mandate required by applicable law, including governmental and regulatory requests.
– If we believe that disclosure is necessary or required to protect the rights, property or safety of Commune de Banyuls sur mer, its customers or other stakeholders.
This possible disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.
The Site may contain links to various sites and social networking platforms maintained on third-party servers, by persons or organizations over which the Commune de Banyuls sur mer has no control. As a result, we cannot in any way be held responsible for how your Data will be stored or used on the servers of these third parties. We advise you to read the applicable privacy policy of each third party website you access via the Site in order to understand how your Data will be used.
5. HOW LONG WILL YOUR DATA BE KEPT?
Commune de Banyuls sur mer only keeps your Data for the time necessary for the purposes set out in Article 3. This retention period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this period. Similarly, certain legal obligations impose a specific retention period.
When you subscribe to the Newsletter, we keep your email address until you unsubscribe.
When you contact the Commune de Banyuls sur mer through the contact form or communicate with us by phone, your data may be kept:
– Up to one (1) year from the last contact if you do not have a customer account or an order made on the site or with our company.
– up to ten (10) years (legal duration) from the last order made on the Site, if this information concerns this order.
– In all other cases, the retention period of these exchanged Data shall not exceed three (3) years.
If you request the deletion of Personal Data, your user account on the Site will be deactivated and anonymized, and then completely deleted at the end of the aforementioned periods from the day you made the request. Finally, with respect to Data collected by means of cookies or tracers, they will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for the others. Beyond the above-mentioned retention periods, your Data will be anonymized to be kept exclusively for statistical purposes.
You have the right to modify or delete your data, to exercise this right you can contact us at any time by email ot.banyuls@banyuls-sur-mer.com or by using the online form on the Tourist Office website: https://www.banyuls-sur-mer.com/ indicating “I wish you to delete my personal information”.
6. HOW IS YOUR DATA PROTECTED?
Your Data is stored on a secure server protected by a firewall and antivirus. We have implemented technical and organizational measures to ensure the security and confidentiality of your Data against accidental loss and against unauthorized access, use, modification and disclosure. However, due to the inherent characteristics of the Internet, it is impossible for us to guarantee the optimal security of information exchanges on this network. We strive to protect your Data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for any breach of the privacy settings or security measures in place on the Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep your user account password secret. Do not disclose it to any third party. Also, please be careful when disclosing information in the public areas of the Site, as these areas can be viewed by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you provide to us is used:
– You may browse the Site without providing any Data. If so, you will not be able to use certain features of the Site and in particular, proceed with purchases (if you are a simple user) and/or downloads on the Site.
– You can decide not to receive the Newsletter and our personalized offers: you just have to click on the link present in any email sent to you.
In addition, subject to the conditions provided by the said regulation for the exercise of these rights, you benefit from:
– A right to the deletion of your Data (except for accounting data which must be kept for 10 years as required by French law – article L123-22 of the Commercial Code).
– A right to limit the processing of your Data.
– A right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the GDPR.
– A right to portability of the Data you have provided (for automated processing based on consent or the performance of a contract).
– The right to withdraw consent, where consent has been requested from you. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time.
However, you acknowledge that the processing carried out before the revocation of your consent remains perfectly valid. You also have the right to object without cause to the Commune de Banyuls sur mer analyzing your Data to share it for marketing purposes.
However, in accordance with Article 12.6 of the RGPD, for the exercise of these rights, the Commune de Banyuls sur mer as the person responsible for this processing, reserves the right to ask you to prove your identity. We inform you that the data allowing to justify your identity will be deleted once we have answered your request. You can exercise these rights by sending an email in French to LG PARTENAIRES via our DPO:dpo@lg-partenaires.fr
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or too many requests.
8. STORAGE OF DATA COLLECTED BY THE COMMUNE DE BANYULS SUR MER
The Data collected as part of the use of the Site are stored exclusively on a server located in Europe (France), hosted by the Tourist Office, avenue de la République, BP4, 66650 Banyuls-sur-Mer, 04 68 88 31 58.
